Cancellation Policy

Cancellation Policy of WELCOMEISTANBUL Bookings:

  1. You may cancel a Booking between 24 (twenty-four) prior to the Pickup Time, depending upon the identity of the applicable HANEEN Turizm Taşımacılık Ltd. Şti.
  2. You may cancel a Booking by either (i) telephoning WELCOMEISTANBUL Customer Support Team and confirming the cancellation verbally in that telephone call or (ii) by using the online cancellation process on the Website